At by999, we believe that every player in Pakistan deserves a safe, fair, and enjoyable gaming experience. Responsible gaming is not just a policy box we tick — it is built into how we operate. This page explains everything you need to know about staying in control at by999, from daily deposit limits to full self-exclusion options.
by999 is strictly for adults aged 21 and above. Age verification is mandatory for all accounts.
Our Commitment
by999's responsible gaming framework is built around six core commitments to every Pakistani player on the platform.
by999 is a 21+ platform. Every player must pass KYC identity verification before withdrawals are enabled. We use CNIC-based checks to confirm age, and we permanently close any account found to belong to someone under 21 — no exceptions.
Players can set daily, weekly, or monthly deposit and loss limits from within their by999 account settings. Once a limit is set, it takes effect immediately. Increases to limits are subject to a 72-hour cooling-off period to prevent impulsive decisions.
If you need a short break from by999, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets. The cool-off begins immediately and cannot be cancelled once activated.
Players who feel their gambling is out of control can request a formal self-exclusion. This permanently closes access to the by999 account for a minimum period of 6 months — or indefinitely. by999 will process all pending withdrawals before closure and will not send marketing to excluded players.
by999 can remind you how long your gaming session has been and how much you have wagered at intervals you choose — every 30, 60, or 90 minutes. This feature gives you an honest picture of your activity so you can make informed decisions during play.
by999's platform monitors gameplay patterns for signs of problem gambling — such as extended sessions, rapidly increasing bet sizes, or unusual withdrawal behaviour. Where such patterns are detected, our team may reach out to check in with the player and offer responsible gaming tools.
Know the Warning Signs
Gambling becomes a problem when it moves from entertainment to compulsion. The signs are not always obvious — especially in the beginning. Be honest with yourself about these questions. If several of these ring true, please use by999's responsible gaming tools or seek outside support.
Remember: Recognising there is a problem is the hardest step — and the most important one. by999 support is available 24/7 in English and Urdu if you want to talk to someone or activate any account protection tools.
You gamble more than you planned to, or for longer than intended.
You chase losses — continuing to bet in order to win back what you have lost.
You feel anxious, irritable, or restless when you are not gambling.
You hide your gambling activity from family or friends in Karachi, Lahore, Islamabad, or wherever home is.
You have borrowed or sold personal items to fund gambling.
Gambling takes priority over work, studies, or family responsibilities.
You have tried to cut down or stop, but could not.
You are gambling to escape stress, depression, or personal problems.
Gambling is affecting your ability to pay household bills or basic expenses.
You feel guilt or shame about your gambling activity.
Read each statement and reflect honestly. If you tick three or more of these, consider activating by999's responsible gaming tools or speaking to our support team.
In the last 30 days, I have spent more on gambling than I budgeted for the month.
I have cancelled plans with family or friends in order to gamble.
I have thought about gambling while at work, during prayers, or during other important activities.
I have placed bets using money reserved for rent, utilities, food, or school fees.
After a losing session, I have returned to the platform the same day to try to recover the money.
Someone close to me has expressed concern about how much time or money I spend gambling.
I have felt like I needed to gamble in larger amounts to get the same level of excitement.
If you answered yes to three or more: Please contact by999 support to activate deposit limits, a cool-off period, or a self-exclusion on your account. Our team is here to help — not to judge.
Player Protection Tools
Every by999 account comes with a full suite of responsible gaming controls. Here is a breakdown of what is available and how each tool works.
Set a maximum amount you can deposit per day, week, or month. This is the most effective way to keep your gambling spend within a budget you are comfortable with. Once set, limits cannot be increased for 72 hours.
Cap the amount you can lose in a given period. When your net losses reach the limit you have set, your account is automatically paused for that period — regardless of whether you have funds remaining.
Set a maximum duration for any single gaming session. When your time is up, by999 will give you a warning and then lock out further play until you have taken a defined break.
A short-term account suspension of 24 hours, 7 days, or 30 days. Useful when you feel like you need a break but are not yet ready for a full self-exclusion. Takes immediate effect.
A formal account closure for a minimum of 6 months, or permanently. During self-exclusion, you cannot reopen your account, receive marketing, or register a new account. Pending withdrawals are processed before closure.
Receive in-session pop-up reminders showing your current session length and net wagering. Choose 30, 60, or 90-minute intervals. These prompts give you a moment to pause and decide consciously whether to continue.
Review a full history of your deposits, withdrawals, and bet activity at any time from your by999 account dashboard. Transparency about your own activity is a powerful responsible gaming tool in itself.
Reach by999's support team directly through in-account live chat. Our agents are available 24/7 in both English and Urdu, and are trained to assist players with responsible gaming concerns without judgment.
Visit by999.one and log in using your registered Pakistani mobile number and password.
Click on your profile icon and navigate to the "Responsible Gaming" or "Account Limits" section.
Choose from deposit limits, loss limits, session time limits, cool-off, or self-exclusion. Each tool has a clear description.
Restrictions take effect immediately. Increases to limits require a 72-hour waiting period for your protection.
If you cannot locate the settings or need help activating self-exclusion urgently, contact by999 support via live chat — available around the clock.
Set a budget before you play — decide in advance how much you are willing to spend and stick to it, regardless of results.
Only gamble with disposable income — never use money set aside for rent, bills, food, or your family's needs.
Never chase losses — accept that losing sessions happen and do not try to recover them in the same session.
Take regular breaks — step away from the screen every hour. Use by999's reality check alerts as a built-in reminder.
Do not gamble when emotional — avoid the platform when you are stressed, upset, or under the influence of alcohol or medication.
Keep gambling in perspective — it should be one leisure activity among many, not your primary way of spending time or money.
by999 enforces a strict minimum age of 21 years for all platform users. This is a hard requirement — not a suggestion. No exceptions are made.
All players must submit a valid Pakistani CNIC during the KYC process. Your date of birth on the CNIC must confirm you are at least 21 years of age.
Withdrawal functionality is blocked for all accounts that have not completed CNIC-based age verification. Unverified accounts cannot access winnings.
If by999 discovers that an account holder is under 21 years of age, the account will be immediately closed, all funds will be held pending investigation, and the matter may be referred to relevant authorities.
Parents and guardians in Pakistan are encouraged to use parental control software to prevent minors from accessing online gaming platforms, including by999.
If you believe a minor has registered a by999 account, please contact our support team immediately. by999 takes underage gambling extremely seriously and will act quickly on any such report.
by999's age verification process meets the standards required under our international gaming licence. These standards are aligned with responsible gaming best practices recognised globally.
by999 is built for entertainment. Log in to your account today, set your limits, and enjoy cricket betting, slots, live casino, and more — knowing that by999's responsible gaming tools are working in the background to keep things safe.
by999 is strictly 21+ only. Please gamble responsibly. Gambling should be fun — if it stops being fun, stop gambling.